Shipping policy

Ancestral Worship Last updated: July 2026

Because every product is handcrafted and often prepared individually for your intention, please allow time for us to create your order before it ships. This policy explains how and when your order is prepared, sent, and delivered.

Order Processing Time

Each physical item is made by hand and dressed with care before it leaves us. Please allow [3–7] business days for us to prepare your order before it ships. Custom, ritual, and made-to-order pieces may require additional time — if so, we'll let you know.

Processing time is separate from shipping (transit) time. Your total wait is processing time plus delivery time. Orders are prepared [Monday through Friday], excluding weekends and holidays.

Shipping Rates & Delivery Estimates

We ship within the United States via USPS. Shipping costs are calculated at checkout based on the weight of your order and your destination [or offered at a flat rate]. Any expedited options available will appear at checkout.

Estimated transit time after your order ships is 3–7 business days for standard shipping. These are estimates provided by the carrier and are not guaranteed.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive it.

Address Accuracy

You are responsible for providing a complete and correct shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect or incomplete address. If a package is returned to us because of an address error, you may be responsible for the cost of reshipping.

Lost, Stolen, or Delayed Packages

Once your order is handed to the carrier, it is in their care. We are not responsible for packages that are lost, stolen, delayed, or damaged in transit. If tracking shows your order as delivered but you have not received it, please contact the carrier directly to file a claim — we'll help however we can. Carrier delays caused by weather, holidays, or other circumstances beyond our control are not the responsibility of Ancestral Worship.

Damaged in Transit

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging, as described in our Return & Refund Policy.

Digital Products & Services

Digital items, including downloads, guides, and recorded ritual services, are delivered electronically and require no physical shipping. You'll receive access by email or download after purchase; recorded ritual services are delivered within the timeframe listed on the product.

Spiritual services are performed by us and do not require shipping unless a physical item is included with your order. Any physical component ships under the terms above.

International Shipping

We ship to select countries outside the United States. Any customs fees, duties, and import taxes are the responsibility of the customer and are not included in your shipping cost. Delivery times for international orders vary and are not guaranteed.